Ever heard the saying, “work smarter, not harder”? It’s not just another corporate buzz-phrase—business technology and workplace strategies are making it more feasible than before for organizations of every size to cut
What is workforce optimisation? Workforce optimisation (WFO) is a business strategy that combines workforce management (WFM) and quality assurance (QA) principles to maximise workforce efficiency. WFO intertwines performance data, emerging technologies and
I’ll start with this question: Why do you want what you want? The Japanese philosophy of ikigai describes a person’s reason for being and purpose in life. Stemming from the words iki,
Cultivating empathy Psychologists’ research offers insight into why it’s so important to practice the “right” kind of empathy, and how to grow these skills In a society marked by increasing division, we
Dinacharya, is a Sanskrit word made up of ‘Dina’, meaning day and ‘Acharya’, meaning activity/behaviour. This is designed to maintain and connect us with our circadian rhythm or internal body clocks. In